INTERNAL TOOL

BrizoDesk

The internal support desk for BrizoSystem.

A centralized workspace for managing customer support, tracking issues, and helping the BrizoSystem team deliver better service.

Built for our internal operations

Tickets

New Ticket
All Open In Progress Resolved Closed
Ticket NameStatusPriorityAssigneeCreated
Unable to connect Xero Error High ACAlex Carter Today at 9:32
Password reset request Open Low TSTina Smith Today at 8:45
Feature request: calendar view Resolved High JMJohn Miller Yesterday at 4:12
Login issues Open Medium ACAlex Carter Yesterday at 5:20
New Payment failed Resolved Medium TSTina Smith Yesterday at 19:21
Unable to connect Xero Open Low ACAlex Carter Yesterday at 19:15
Discount request: subscription Resolved Medium TSTina Smith Yesterday at 17:24
KEY FEATURES

Everything you need to manage support, in one place.

BrizoDesk gives the team the tools to handle customer requests efficiently and keep things moving.

Ticket Management

Track, prioritize, and resolve customer issues with ease.

Customer Conversations

View and manage all customer interactions in one place.

Internal Notes

Collaborate with your team and keep everyone informed.

Knowledge Base

Store and share helpful articles to resolve issues faster.

Support Reporting

Gain insights with real-time metrics and performance reports.

Team Collaboration

Assign, comment and work together to get things done.

#2456 Unable to connect Xero High
Active 3m
1 · Customer · 10:32 AM

Hi, we are unable to connect Xero. The integration keeps showing an error message. Can you help?

2 · Support Team · 10:35 AM

Thanks for reaching out! We've checked your account and found the issue. We're working on a fix and will update you shortly.

Internal note
Make sure you check the Xero API token. It might be a temporary issue.
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HOW IT WORKS

Built for real support workflows.

From incoming requests to resolution, BrizoDesk helps you stay organized, informed, and in control.

  • Track and manage tickets across channels
  • Collaborate with your team using internal notes
  • Access knowledge base articles
  • Monitor performance with built-in reports